Privacy Notice

1. Who We Are

Marrakech Property Service ("MPS", "we", "us", or "our") is a property management company registered in Morocco. We provide short-term rental management services for villas, riads, and apartments in Marrakech.

We are the data controller responsible for your personal information when you use our services, visit our website, or communicate with us.

2. Information We Collect

We may collect the following types of personal information:

• Identity data: name, last name, nationality
• Contact data: email address, phone number, postal address
• Property data: property details, location, photos, ownership information
• Financial data: payment information, bank details for rental payouts
• Technical data: IP address, browser type, device information, cookies
• Communication data: messages, inquiries, and feedback you send us

3. How We Use Your Information

We use your personal information to:

• Provide and manage our property management services
• Create and optimize listings on Airbnb, Booking.com, Vrbo, and other platforms
• Communicate with you about your property and our services
• Process payments and manage financial transactions
• Handle guest bookings, inquiries, and support
• Send marketing communications (with your consent)
• Comply with legal obligations
• Improve our website and services

4. Sharing Your Information

We may share your information with:

• Booking platforms: Airbnb, Booking.com, Vrbo, and other listing platforms to manage your property
• Service providers: cleaning teams, maintenance crews, photographers, and other contractors
• Guests: limited information necessary for check-in and property access
• Legal authorities: when required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

9. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.

10. Contact Us

If you have any questions about this Privacy Notice or how we handle your personal information, please contact us: